"I would like to thank you sincerely for your contribution at our Global Sustainability Summit and for helping to make it such an interesting event.  We felt that the Summit was enormously worthwhile and , from the feedback so far, many of the guests agreed that it was a thoroughly enjoyable and productive two days.  Please accept my thanks once again for your participation, which contributed immensely to making the gathering a success." Paul Adams, Chief Executive, British American Tobacco 

"This letter is to offer my own endorsement to anyone considering using Roy Sheppard as a moderator or facilitator at a conference. Prior to a recent conference held by British American Tobacco, I had real reservations about using an external facilitator. I was principally concerned as to whether he would try to "hog the show" or whether he could be in tune with the audience.

I need have had no doubts, Roy quickly grasped the mood of the audience, mixed well with them and drew out of them the issues they really wanted to put on the table. He did it in an easy, entertaining, but understated manner and proved to be a great hit with the delegates. His style of questioning made it clear to the delegates that they need not hold back. I would have no hesitation in recommending him or indeed using him again".
Martin Broughton, Chairman, British American Tobacco

"I would like to sincerely thank you for all you did to make our European Management Conference such a success. As you know, we were keen to involve the delegates as much as possible, and make it a very participatory meeting.  Your role was key in achieving this – both in the planning of the Conference and significantly during the Conference itself.   

The Q & A sessions led by you were as usual a great success – the only criticism being that some of the delegates wanted them to go on longer!  A few thought that the questions were not as tough as in the previous two conferences, and that you must be mellowing.  These people have obviously not had to answer your questions! Roy, thanks for your professionalism and energy.  I enjoyed working with you." Paul Adams, Managing Director, British American Tobacco 

"From the moment you walked into our preparation meeting and helped us re-focus our conference agenda to better achieve our aims, through coaching some of the team on their presentations and the actual conference facilitation itself, you have done a first rate job. Indeed, your desire to help us achieve our aims outside the sole facilitation role is notable, especially in relation to the production of the video snippets. The value these added to our conference is immeasurable. Once again, thank you for a first class effort." Neil Withington, Director, Legal & Security and General Counsel, British American Tobacco plc

"Thank you on behalf of our client, Mars Confectionery, for the great job you did as facilitator on their recent National Sales Conference. Not only did you provide great links during the show, but the presenters felt you added real value in assisting them during rehearsals. I look forward to working with you again soon". Trevor D Hamilton, Managing Director, Unique Entertainment Production and Design Ltd.

"This note is just to give you my sincere thanks and appreciation for your contribution. Not only did you reveal your own consummate professionalism but we really appreciated how you got the best out of our own people. Once again thank you for your help and input". Dr RH Platt, Head of Laboratory, Unilever Research, Port Sunlight, Cheshire. (For hosting the opening of their new £40million laboratory attended by the Chairman of Unilever and opened by Rt. Hon. David Hunt MP.)

"Just a short note to thank you for your excellent performance at our recent sales conference. I was most impressed by your ability to soak up the issues relating to our business, the morale of our sales force and our organisation, and then to be able to draw out the right messages from the Directors in such a way that the sales force felt that you were their spokesman. The entire task, from our early meetings, through to the final "ordeal", had the hallmarks of a true professional".
John Veale, Commercial Director, Groupe Schneider